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jm5914

Error while redeem key

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Hi, I bought a license yesterday from Kanra2015 but I can't redeem it. When I use it, i have the error "Product key is invalid or in use. Your attempt has been logged!".

I tried a first time directly after receive the key but my previous subscription was still running. Now the previous subscription is off and I can't use my new key.

Thx for support.

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Hello, please confirm with Kanra2015 that you received the correct code from him.

I will also need you or him to send me a private message with the code so I can check it on my end.

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